Job Description
City:Barrie
State:Ontario
Company:beBeeLogistics
Logistics Director Position
The Logistics Director is a high-caliber leader with expertise in logistics operations and a passion for driving team success. They excel in fast-paced environments, are proactive problem-solvers, and prioritize efficiency and customer satisfaction.
This role involves overseeing the day-to-day activities of the logistics team, including coordinating shipments, managing carrier relationships, and analyzing operational performance to identify areas for improvement. The ideal candidate will have a strong understanding of import/export logistics, customs processes, and carrier negotiations.
The Logistics Director will be responsible for developing and implementing process improvements to enhance efficiency, managing complex shipments, and troubleshooting logistics challenges. They will also be expected to train and coach the team to enhance service levels and responsiveness.
We offer a collaborative and supportive team culture with a focus on continuous improvement, a casual work environment, and engaging social activities throughout the year. Our competitive salary and above-standard benefits package includes extended health benefits, dental care, vision care, an employee assistance program, life insurance, and an RRSP program.
Requirements
- 10+ years of transportation or freight forwarding experience required
- 4+ years of leadership experience in people management, team supervision, or operational leadership required
- Experience working with Transportation Management Systems (TMS) and EDI Systems
- Knowledge of Canada & USA Customs cross border practices & procedures
- Knowledge of National LTL/FTL systems (i.e. Day & Ross, Polaris, Forward Air)
- Experience with deliveries to Amazon type Distribution Centers
Key Responsibilities:
- Supervising the logistics team in their day-to-day activities, including arranging transport of import and export FTL and LTL shipments within and between Canada and the USA
- Negotiating rates with Carriers
- Quoting Customers
- Tracking shipments
- Communicating shipment details with customers and agents
- Submitting documents to Customs Brokers
- Arranging local pickups and deliveries
- Calculating revenue and costs on shipment files
Skills & Ability:
- Leadership & Team Management
- Strong coaching and mentoring skills to develop team members
- Ability to set clear expectations and drive accountability
- Skilled in performance management, feedback, and conflict resolution
- Experience in motivating teams to achieve and exceed performance targets
- Operations & Logistics Expertise
- In-depth understanding of import/export logistics, customs processes, and carrier negotiations
- Strong ability to analyze operational performance and identify areas for improvement
- Experience with coordinating complex shipments and troubleshooting logistics challenges
- Ability to implement process improvements to enhance efficiency
- Customer Service & Communication
- Excellent verbal and written communication skills for both internal teams and external partners/customers
- Strong ability to de-escalate issues and handle customer concerns proactively
- Capable of training and coaching the team to enhance service levels and responsiveness
