Job Description
City:Toronto
State:Ontario
Company:beBeeCustomerSupport
Customer Support Representative Job Description
We are seeking a skilled Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional service to our customers through various communication channels.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Becoming a Customer Support Representative is an excellent opportunity to develop your problem-solving skills and work in a dynamic environment.
To be successful in this role, you will need to possess:
- A strong ability to communicate effectively and empathetically with customers.
- Excellent problem-solving skills and the ability to think critically.
- The capacity to work independently and as part of a team.
Work Arrangements
This is a remote opportunity that allows you to work from the comfort of your own home. You will have the flexibility to set your own schedule within certain parameters.
Key requirements include:
- Ability to work a minimum of 25 hours per week.
- Minimum 6 hours requirement on at least 1 weekend day (Sat and/or Sun).
Benefits
You will receive:
- $24 CAD per hour paid training.
- Paid training will be delivered via video and must be completed in its entirety to pass.
Requirements
Please note the following essential requirements:
- At least 1 year of customer-facing experience.
- Strong problem-solving skills and a passion for innovation.
- Eagerness to learn and adapt to new technologies.
- Ability to meet performance objectives and productivity targets.
- Comfortable with change and excited about growth opportunities.
